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Refund & Cancellation Policy

At Ankuram Nursery, we deal in live plants and follow a strict policy regarding cancellations and refunds.

1. Order Cancellation

Orders can be canceled only before dispatch.

Cancellation requests must be made within 12–24 hours of placing the order.

Once the order is packed or dispatched, cancellation is not allowed.

2. Refund Policy

Refunds are applicable only if the order is successfully canceled before dispatch.

No refunds will be provided once the order is dispatched under any circumstances.

3. Non-Refundable Situations

  • Delay in transport (train/bus)
  • Transit stress or minor damage to plants
  • Late pickup by customer
  • Change of mind after dispatch

4. Refund Process

Approved refunds will be processed within 3–7 working days.

Refunds will be issued via the original payment method or as mutually agreed.

5. Agreement to Policy

By placing an order, the customer agrees to this refund and cancellation policy.

For any cancellation requests, please contact us immediately after placing your order.

By placing an order with Ankuram Nursery, you confirm that you have read and agree to our Refund & Cancellation Policy.